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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- This online shop is intended for Australian purchasers only and we do not ship internationally from orders taken here. If you require shipping to a destination outside of Australia, please contact us and we will do our best to accommodate your requirements. Please note that any shipping offers like "Free Shipping" relate to Australian destinations only. We aim to pack and ship your purchase as promptly as possible, this will typically be inside of 1 working day of your order payment. We will typically be able to ship using the method you select during the checkout phase, but reserve the right to use alternative shipping methods as required. Where you have selected an express shipping method, we will do our best to ensure any alternative methods we use meet or exceed an express service.
- Privacy & Security
- We do not share, sell or rent your private details to any other persons or organisations outside of the "The Professors Tasty Technology Pty Ltd" group of companies and associated debt recovery agencies.
All payment methods we use on this site are time and volume tested secure facilities, we do not risk your payment security. All credit card transactions are secured using a minimum of 128 Bit Secure Socket Layer (SSL) Encryption. - Returns & Replacements
- Please note that we do not issue refunds or accept returns on the basis of customers changing their mind after purchase. However, we want our customers to be happy. If you are not satisfied with your purchase, please call us on 1800 854 234 and we can discuss the ways we can rectify any issues you might be having.
- Ordering
- To order products from The Professors Shop, simply add the products to you cart and proceed to the checkout. If you have difficulty using our online facilities, you are welcome to call us on 1800 854 234 and we will take your order over the phone. We try hard to ensure the product details listed on our site are accurate and that the product availability details are correct. However, if for any reason we are unable to dispatch your order we will notify you within 3 business days.
When making an order either via this website or by calling, faxing or emailing it through to us you are agreeing to the Terms and Conditions (Click here for more information)
- Payment, Pricing & Promotions
- The title to the goods sold by "The Professors Tasty Technology Pty Ltd / The Professors Shop" do not transfer to the purchaser until payment has been received in full by The Professors Tasty Technology Pty Ltd.
All prices listed on this online store are displayed and processed in Australian Dollars (AUD$). Prices and promotions that are listed on The Professors Shop, or any affiliated sites, and are subject to change without notice. - Viewing Orders
- Orders and their status can be viewed at a later date by following the instructions in your order email, or calling The Professors Tasty Technology on 1800 854 234.
- Updating Account Information
- If you have created an online account with us (rather than simply checking out as a guest in prior purchases) you are able to update you details by clicking on the "My Account" link and following the screen instructions.
